Privacy Policy

Last Updated: October 27, 2026

This Privacy Policy explains how Alveriolu ("we," "us," or "our") collects, uses, discloses, and protects personal information when you visit or make a purchase from https://alveriolu.shop (the "Website").

1. Personal Information We Collect

Depending on how you interact with our Website, we may collect the following information:

• Contact information: Your name, email address, telephone number, billing address, and shipping address.
• Order information: Products purchased, order details, payment status, transaction information, and order history.
• Payment information: Payment-related information needed to process your transaction. Payment card details are handled by the applicable payment processor and are not necessarily stored directly by us.
• Device and usage information: IP address, browser type, device information, approximate location, pages visited, and interactions with our Website.
• Customer service information: Information you provide when contacting us about an order, return, refund, or other inquiry.

2. How We Use Your Information

We use personal information for legitimate business purposes, including to:

• Process and fulfill orders.
• Arrange payment processing, shipping, delivery, returns, exchanges, and refunds.
• Communicate order confirmations, shipping updates, and customer service responses.
• Respond to questions, complaints, and requests.
• Detect, investigate, and help prevent fraud, unauthorized transactions, and security incidents.
• Operate, maintain, and improve our Website and shopping experience.
• Comply with applicable legal, tax, accounting, and regulatory obligations.
• Send promotional communications where permitted by law and, when required, with your consent.

3. Shopify and Service Providers

Our online store is hosted on Shopify. Shopify provides the e-commerce platform that allows us to display products, process orders, and operate our store.

We may share relevant information with Shopify and service providers that support our business, including payment processors, shipping and fulfillment providers, customer service tools, website analytics providers, and fraud prevention services.

These parties may process personal information only as appropriate for their services, subject to applicable legal requirements and their relevant terms.

4. Cookies and Similar Technologies

Our Website and service providers may use cookies, pixels, and similar technologies to operate the shopping cart, remember preferences, understand Website usage, maintain security, and support analytics or advertising where applicable.

You may be able to manage cookies through your browser settings or through available cookie preference tools on our Website. Disabling certain cookies may affect some Website features.

Where required by law, we will obtain consent before using non-essential cookies or similar technologies.

5. Disclosure of Personal Information

We may disclose personal information when reasonably necessary to:

• Complete your purchase and deliver your order.
• Provide services through Shopify and other authorized service providers.
• Respond to lawful requests from public authorities.
• Protect our rights, customers, Website, and business against fraud or unlawful activity.
• Complete a business transfer, merger, or restructuring, subject to applicable law.
• Comply with legal obligations or enforce applicable agreements.

We do not sell personal information to third parties for money. Any sharing or processing for targeted advertising will be handled in accordance with applicable privacy laws and available opt-out rights.

6. International Data Transfers

Your personal information may be processed in countries other than the country in which you live, depending on the location of Shopify and our service providers.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer service, legal compliance, accounting, dispute resolution, and fraud prevention.

Retention periods depend on the type of information and applicable legal requirements. When information is no longer needed, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Request a copy of your information or its transfer where legally applicable.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing or targeted advertising activities.

To exercise an applicable right, contact us at LuisAcacius4664@outlook.com. We may need to verify your identity before processing your request.

You may unsubscribe from promotional emails by using the unsubscribe link provided in those emails. Transactional messages necessary to fulfill an order may still be sent.

9. Children's Privacy

Our Website is not intended to be used by children who are not legally permitted to make purchases or provide personal information under the laws applicable to them.

We do not knowingly collect children's personal information in violation of applicable law. If you believe a child has provided personal information improperly, please contact us so that we can review the matter.

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

No method of electronic transmission or storage can be guaranteed to be completely secure.

11. Third-Party Websites

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. The revised policy will be published on this page with an updated revision date.

13. Contact Us

For privacy-related questions or requests, contact:

Store: Alveriolu
Website: https://alveriolu.shop
Email: LuisAcacius4664@outlook.com

Shopify's privacy information is available at https://www.shopify.com/legal/privacy.