Terms of service

Terms of Service

Last Updated: October 27, 2026

1. Overview

Welcome to Alveriolu. These Terms of Service govern your access to and use of https://alveriolu.shop (the "Website"), including purchases made through our online store.

Throughout these Terms, "we," "us," and "our" refer to Alveriolu. "You" and "your" refer to any person visiting our Website or purchasing products from us.

By accessing our Website or placing an order, you agree to these Terms of Service and our applicable store policies. If you do not agree, please do not use our Website.

2. Eligibility and Use of Our Website

You may use our Website only in compliance with applicable laws and these Terms.

You agree not to use our Website for fraudulent, unlawful, abusive, or unauthorized purposes. You must not attempt to interfere with the Website's security, functionality, or normal operation.

3. Products and Product Information

We make reasonable efforts to display accurate product descriptions, images, prices, and other relevant information.

However, colors and appearances may vary depending on your screen, device, or display settings. Product images are provided to illustrate the products and may not reproduce every detail exactly.

If a product description contains an error or a product becomes unavailable, we will take reasonable steps to address the issue in accordance with applicable law.

4. Prices and Payments

All prices and applicable charges will be displayed during the purchasing process.

The currency, taxes, shipping charges, and any other applicable fees will be shown where required or available before you complete your order.

Payments are processed through the payment methods and payment service providers available at checkout. By submitting an order, you confirm that you are authorized to use the selected payment method.

We reserve the right to correct genuine pricing or listing errors and to contact you if an issue affects your order. We will not disregard any contractual or statutory rights you have under applicable law.

5. Orders and Order Acceptance

Submitting an order constitutes an offer to purchase the selected products.

You should receive an order confirmation after placing an order. An order confirmation acknowledges receipt and does not necessarily mean that the order has been dispatched.

If we cannot fulfill an order because of a stock issue, pricing error, suspected fraudulent activity, or another legitimate reason, we will contact you and, where appropriate, cancel the order and issue a refund.

You are responsible for providing accurate contact, billing, and delivery information. Please contact us promptly if you discover an error.

6. Shipping and Delivery

Our estimated shipping and delivery timeframe is 20–30 business days.

Delivery times are estimates and may vary depending on the destination, customs clearance, carrier operations, public holidays, weather, or other circumstances beyond our reasonable control.

Please review our Shipping Policy before placing an order. Any additional customs duties, import taxes, or similar charges will be handled in accordance with the information disclosed at checkout and applicable law.

If a significant delay occurs, please contact us for assistance.

7. Returns, Exchanges, and Refunds

We offer a 30-day return and exchange policy for eligible orders.

Please review our Return and Refund Policy for details on eligibility, return instructions, shipping costs, exchanges, and refund processing.

Nothing in these Terms excludes any mandatory consumer rights or remedies available under applicable law.

8. Intellectual Property

Unless otherwise stated, content on our Website, including text, graphics, logos, photographs, design elements, and other materials, is owned by us or used with appropriate authorization.

You may not reproduce, distribute, modify, or commercially exploit Website content without the necessary permission, except where permitted by law.

9. Third-Party Services and Links

Our Website may use or link to third-party services, including payment processors, shipping providers, and external websites.

Third-party services may be governed by their own terms and privacy policies. We are not responsible for third-party websites or services beyond the responsibilities imposed on us by applicable law.

10. Disclaimer and Limitation of Liability

We aim to keep our Website available, accurate, and secure, but we do not guarantee uninterrupted or error-free operation.

To the extent permitted by law, we will not be liable for indirect or consequential losses arising from the use of our Website where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights and remedies.

11. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of the Website or your material breach of these Terms.

This section does not impose liability on you where doing so would be prohibited by applicable law.

12. Privacy

Our collection and use of personal information are described in our Privacy Policy, which forms part of the information governing your use of our Website.

13. Changes to These Terms

We may update these Terms from time to time. The revised version will be published on this page with an updated revision date.

Changes will apply as permitted by applicable law and will not remove rights that have already accrued to customers.

14. Governing Law

These Terms are subject to the laws applicable to our business and the relevant transaction, without depriving consumers of any mandatory protections available under the laws of their country or region of residence.

The governing law and competent courts will be determined in accordance with applicable law.

15. Contact Information

If you have questions about these Terms, contact:

Store: Alveriolu
Website: https://alveriolu.shop
Email: LuisAcacius4664@outlook.com