Shipping Policy

Last Updated: October 27, 2026

At Alveriolu, we aim to provide a clear and straightforward delivery experience. Please review our shipping information before placing your order.

1. Order Processing

After you place an order, we will begin processing it for fulfillment.

Processing times may vary depending on product availability, order volume, holidays, and other operational factors. If an unexpected issue significantly affects your order, we will make reasonable efforts to notify you.

Please ensure that your shipping address and contact details are correct before completing your purchase.

2. Estimated Shipping and Delivery Time

Our estimated shipping and delivery timeframe is 20–30 business days.

Business days generally exclude weekends and public holidays. Actual delivery times may vary depending on the destination, carrier, customs clearance, weather, and other circumstances.

The 20–30 business day timeframe is an estimate, not a guarantee of delivery on a specific date. Where required by applicable law, we will comply with the applicable delivery deadlines.

Please consider this timeframe before placing your order.

3. Shipping Destinations

We ship to the destinations available for selection at checkout.

Available destinations may change based on shipping services, product availability, and applicable import or export restrictions. If your destination is not available at checkout, please contact us for clarification.

4. Shipping Fees and Additional Charges

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Depending on the destination and the terms shown at checkout, customs duties, import taxes, brokerage fees, or other local charges may apply.

Customers are responsible for charges that are legally payable by them and that have not been prepaid or included in the order total. We will not represent that all international orders are duty-free.

5. Tracking Information

Where tracking is available, tracking details will be provided after the order has been dispatched or when they become available from the carrier.

Tracking information may take time to update after shipment. If your tracking link does not show movement immediately, please allow reasonable time for the carrier's system to update.

If you need assistance with tracking your order, email us at LuisAcacius4664@outlook.com.

6. Delivery Delays

Delivery may be delayed by factors such as:

• Customs inspections or clearance procedures
• Carrier service disruptions
• Severe weather or public holidays
• Incorrect or incomplete delivery information
• Other events outside our reasonable control

If your order is delayed beyond the expected timeframe, please contact our customer service team. We will review the available tracking information and help determine the appropriate next steps.

Nothing in this policy removes any rights or remedies you may have under applicable law.

7. Incorrect Addresses and Failed Deliveries

Customers are responsible for providing an accurate shipping address at checkout.

If you notice an address error, contact us as soon as possible. We will try to make a correction before the order is dispatched, but changes cannot be guaranteed once fulfillment or shipment has begun.

If a package is returned to us because of an incorrect address, failed delivery, or refusal to accept the package, we will contact you to discuss the available options. Any additional charges will be handled in accordance with applicable law and the circumstances of the order.

8. Lost, Damaged, or Incorrect Shipments

If your order arrives damaged, contains an incorrect item, or appears to be lost in transit, contact us at LuisAcacius4664@outlook.com.

Please provide your order number and any relevant photographs or tracking details. We will investigate the issue and arrange an appropriate resolution in accordance with our Return and Refund Policy and applicable law.

9. Third-Party Fulfillment

Where applicable, orders may be fulfilled or shipped with the assistance of third-party suppliers, warehouses, or shipping providers.

Such arrangements do not remove our responsibility to customers for fulfilling orders and addressing customer concerns in accordance with applicable law.

10. Contact Information

For shipping questions, delivery updates, or order assistance, contact:

Store: Alveriolu
Website: https://alveriolu.shop
Email: LuisAcacius4664@outlook.com